Reservations canceled 25 days or more before the arrival date are free of charge.
Reservations canceled from 25 days to 15 days before the arrival date are subject to a charge of 10% of the total reservation.
Reservations canceled from 14 days to 03 days before arrival date are subject to a charge of 50% of the total reservation.
Reservations canceled from 02 days to 0 days before arrival date or in case of no-show will not be refundable.
Refunds are not applicable in cases of early departures
Reservations canceled 25 days or more before the arrival date are free of charge.
Reservations canceled from 25 days to 15 days before the arrival date are subject to a charge of 25% of the total reservation.
Reservations canceled from 14 days to 03 days before the arrival date are subject to a charge of 50% of the total reservation.
Reservations canceled from 02 days to 0 days before the arrival date or in case of no-show will not be refundable.
Refunds are not applicable in cases of early departures
While the United States and México share the goal of enhancing privacy protection for the citizens, the United States takes a different approach to privacy from that taken by México. In compliance with the Mexican Data Personal Protection Law (hereinafter the "LAW"), its regulations, and the International data protection standards, Hamsi Bros S de RL de CV (hereinafter" Hotel Mary Carmen ") makes of your knowledge that is responsible for the processing of your personal data and tells you how care of them is taken through this privacy policy notice.
By accepting this privacy notice, you consent to the processing and use we give to your personal information collected through our website http://hotelmarycarmen.com.mx or through the registration form directly at the front desk at Hotel Mary Carmen.
Hotel Mary Carmen is responsible for the processing of your personal data, with address at 5th Avenue South No. 132 Col. Centro C.P. 77600, Cozumel, Q.Roo
The personal information that the Hotel Mary Carmen can collect includes name, lastname, date of birth, nationality, address, telephone number, email, taxpayer federal registry key, payment form information. This in order to identify their customers, keep a record for statistical use, as well as for possible marketing or advertising purposes.
The access to our website implies the automatic collection of navigation information and the use of cookies, which is information stored in the browser so that the server remembers all the data that he can later use, which allows him to be identified as a user and allows you to save your personal browsing preferences, as well as the number of visits or the time you navigated on our site. If you do not want to receive cookies, you can set your browser.
The Hotel Mary Carmen makes of your knowledge that you can only access your data, through the legal represent, exercising your ARCO Right .
To limit the use or disclosure of your personal data, as well as to revoke your consent and exercise the rights of access, rectification, cancellation or opposition, you must submit an application to our data protection department by email at info@hotelmarycarmen.com .mx; or in writing to 5th Avenue South No. 132 Col. Centro. C.P. 77600 Cozumel, Q. Roo, or by calling (987) 87.20581
The request for access, rectification, cancellation or opposition, according to the Law, must contain the following:
The holder´s name and address or email to communicate the response to your request.
The documents providing the identity of the person or their legal representative.
The clear and precise description of the personal data intent to exercise any of the rights described above
Any other document that facilitates the location of personal data
The person in charge of your personal data will reply in no more than 15 laboral days. In case of an affirmative response to your request, you will be notified when it becomes effective. If the responsible answers with a negative to your request, he will explain it according to the Law and its Regulation. In the case of a partial negative, the exercise of the ARCO Rights will proceed in the pertinent and the motive of which it did not proceed will be informed.
There are exceptional circumstances under which Hotel Mary Carmen may find it necessary to disclose your personal information:
By judicial order or legal requirement
To protect the property legal rights of the Hotel Mary Carmen.
To act in urgent circumstances in order to protect the personal safety of the employees or the Hotel Mary Carmen.
Hotel Mary Carmen reserves the right to change, modify and / or complement this Privacy Notice, at any time. The modifications will be opportunely informed through our website www.info@hotelmarycarmen.com.mx, or any other means of oral, printed or electronic communication that Hotel Mary Carmen determines for that purpose.
Last update date September 19, 2018
